These Terms apply to this website, free demonstrations, program enrollments and services supplied under the QloudSpace Academy trade name. By submitting an enrollment, completing payment or using an enrolled-learner service, you confirm that you have read and accepted these Terms and the linked policies.
Seller
QloudSpace Academy is operated by Harish Narasimha, an individual sole proprietor, from 538/31, 8th Cross, 1st Main Road, Yeshwanthpur, Bengaluru, Karnataka 560022, India.
- General and program support: support@qloudspace.com
- Refund requests: refunds@qloudspace.com
- Privacy requests: privacy@qloudspace.com
- Grievances: grievance@qloudspace.com
- Customer care: +91 89518 07073
Eligibility
Programs are intended for persons who are at least 18 years old and legally capable of entering into a contract. You must provide accurate information and ordinarily enroll for your own professional learning.
Program and delivery
The AWS and DevOps program is delivered through live, instructor-led online classes across 45 weekday sessions of approximately 75 minutes each, together with guided project work. Enrolled participants receive session links through their registered email address.
Cohorts are planned based on learner response. Available schedules, start dates, times and seat availability will be published on the website before enrollment.
- Guided projects are educational activities and not formal examinations.
- Enrollment does not guarantee employment, promotion, salary improvement, certification or success in an external examination.
- QloudSpace does not issue third-party vendor certifications.
- Any completion acknowledgement is evidence of participation only.
Enrollment and availability
Enrollment is confirmed only after successful payment and a confirmation from QloudSpace. We may decline or reverse an enrollment where payment is incomplete, a cohort is full, information appears fraudulent, or accepting it would breach applicable requirements. Any payment received for an enrollment we cannot accept will be refunded in full.
Fees and payment
The program fee, discount and total amount payable are displayed before payment. The final checkout summary prevails over earlier promotional material unless it is clearly erroneous. Payments are processed by PayU and its banking or payment partners. Never send card details, bank credentials, UPI PINs or one-time passwords to QloudSpace.
Promotional codes have no cash value and cannot be combined unless expressly permitted.
Two-Session Fit Guarantee
You may attend the first two live sessions and request a full refund before the scheduled start of Session 3. No payment-gateway fee or value for the first two sessions will be deducted. Full conditions are in the Refund and Cancellation Policy.
Cohort and session changes
Reasonable schedule or instructor changes may occasionally be required. Rights relating to cohort cancellation, material rescheduling and interrupted delivery are set out in the Cohort Cancellation and Rescheduling Policy.
Learner responsibilities
You must maintain suitable internet and equipment, protect session links and learner-only materials, behave respectfully, use only systems and data you are authorised to access, and avoid sharing production credentials or confidential employer or customer information. You are responsible for charges incurred in cloud accounts owned or controlled by you.
Intellectual property
Enrollment provides a limited, personal, non-exclusive and non-transferable right to use learner materials for your own learning. Without written permission, you must not distribute materials, share access, record or livestream sessions, commercially exploit content, or use it to deliver a competing service.
You retain ownership of original work you create. Identifiable learner work will not be used in public marketing without separate permission.
Session recordings
When a session is recorded, enrolled participants will be notified. Recordings will be made available to participants within seven days after the relevant session and will remain accessible for at least 90 days. Access is personal and must not be shared.
A recording may capture a participant’s display name, voice, video, screen share or chat. Participants may generally keep their camera and microphone off unless participation is necessary for a stated activity. Participants must not make their own recording without written permission and, where relevant, permission from others.
Communications
We may send service communications about demonstrations, enrollment, payment, refunds, sessions, security and support by email, telephone or WhatsApp. Marketing is optional, requires separate consent and may be declined without affecting service communications.
Third-party services
The website and program may use PayU, hosting, database, email, communications, video-conferencing, learning, source-code and cloud providers. Their terms and privacy practices may apply. Third-party names and marks, including AWS, belong to their owners and do not imply sponsorship.
Suspension or removal
Access may be restricted or ended for serious or repeated misconduct, security compromise, infringement, unauthorised sharing or material breach. Where appropriate, we will provide a warning and reasonable opportunity to correct the issue. Any refund will depend on applicable law and the circumstances.
Educational nature and liability
We will provide the program with reasonable care and skill. Technical examples are educational and must be independently evaluated before production use. To the extent permitted by law, aggregate contractual liability for a paid enrollment will not exceed the amount paid for that enrollment. Nothing excludes a right or remedy that cannot lawfully be excluded.
Changes
The version accepted at enrollment will ordinarily govern that enrollment. Updates apply prospectively. A material adverse change will not remove a right already accrued under the accepted version.
Governing law and disputes
These Terms are governed by the laws of India. Subject to mandatory consumer rights, courts at Bengaluru, Karnataka, India will have jurisdiction. We encourage use of the grievance process first.
Contact
- General and program support: support@qloudspace.com
- Refund requests: refunds@qloudspace.com
- Privacy requests: privacy@qloudspace.com
- Grievances: grievance@qloudspace.com
- Customer care: +91 89518 07073
