Contact channels
- General and program support: support@qloudspace.com
- Refund requests: refunds@qloudspace.com
- Privacy requests: privacy@qloudspace.com
- Grievances: grievance@qloudspace.com
- Customer care: +91 89518 07073
Seller and Grievance Officer
- Legal seller: Harish Narasimha, carrying on business as QloudSpace Academy
- Designation: Proprietor and Grievance Officer
- Address: 538/31, 8th Cross, 1st Main Road, Yeshwanthpur, Bengaluru, Karnataka 560022, India
- Website: https://www.qloudspace.com
- Email: grievance@qloudspace.com
- Mobile: +91 89518 07073
Making a complaint
Include your name and registered contact details, program and cohort if applicable, enrollment or PayU reference if available, relevant dates, a clear description, appropriate supporting material, and the outcome requested. Do not send passwords, card numbers, UPI PINs or one-time passwords.
Response timeline
We will acknowledge a consumer grievance within 48 hours and aim to resolve it as soon as reasonably possible, and within one month where required by applicable law. Missing essential information may cause a delay. Formal grievances receive a trackable reference.
Privacy requests are ordinarily acknowledged within 48 hours and addressed within 30 days, subject to verification, complexity and applicable law.
Payment issues
For duplicate debits, failed payments or refund delays, contact support or refunds. We will check available PayU records and provide status or reference information. This process does not prevent use of another remedy available under applicable law.