01
Refund eligibility
You may request a full refund before the fourth live session begins. Once Session 4 has started, the course fee is non-refundable. Email refunds@qloudspace.com before Session 4 begins; the received-email timestamp in Indian Standard Time determines eligibility.
02
Requesting a refund
Email from the address used for enrolment and include the learner name, registered contact details, programme, payment or enrolment reference if available, and a clear refund request. Never send payment credentials.
03
Refund amount
An eligible refund covers the full amount actually paid without deductions. QloudSpace does not deduct payment-gateway charges, administrative fees or the value of attended sessions from an eligible refund.
04
Method and timing
Refunds are initiated through CCAvenue to the original payment method. QloudSpace will initiate an approved refund within five business days. Bank or provider settlement time after initiation is outside QloudSpace’s control.
05
After the deadline
Once Session 4 has started, the course fee is non-refundable for voluntary withdrawal, missed sessions, personal conflicts, incomplete practice, unsuitable equipment or connectivity, or a change in learning needs.
06
Rights not limited by the deadline
The deadline does not remove rights arising where QloudSpace cancels or materially reschedules the cohort, fails to deliver a material part of the service, provides a materially deficient or misdescribed service, a duplicate or erroneous transaction requires reversal, or applicable law provides another remedy.
07
Access after cancellation
After cancellation is approved, access to future live sessions, session links, recordings and learner-restricted resources ends. Confidentiality and intellectual-property obligations continue.
08
Contact
- General, demo, payment and learner support: support@qloudspace.com
- Refund requests: refunds@qloudspace.com
- Privacy requests: privacy@qloudspace.com
- Grievances: grievance@qloudspace.com
- Customer care: +91 91873 18504